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Refund Policy

1. General Policy

Due to the digital and personalised nature of our readings, all sales are generally final once a reading has been generated. However, we understand that exceptions may arise.

2. Eligibility for Refund

• Before Reading: Full refund if you cancel before the reading process begins.
• Technical Failure: Full refund if the reading fails to generate due to a technical error on our end.
• Duplicate Payment: Full refund for accidental duplicate charges.

3. Not Eligible for Refund

• Readings that have been successfully generated and delivered.
• Dissatisfaction with the content of a delivered reading.
• Readings where user-provided information was inaccurate.

4. How to Request a Refund

Contact us at support@rajmarg360.com within 7 days of purchase with your order details and reason for the refund request.

5. Processing Time

Approved refunds are processed within 5-7 business days to the original payment method through Razorpay.

6. Contact

For refund queries, email support@rajmarg360.com.